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Maintenance

Maintenance

  • My Craft TORP is not pressurising, why is that?

    Our Craft TORPS are a few millimetres smaller than our regular TORPS, which is why we include a plastic clip with them. Please make sure that you have placed the clip on the TORP - simply insert the tube into your TORP, then slide the clip over the top of the neck of the TORP. This will help the TORP fully activate the pressurising mechanism. You can also remove this clip once you have finished the TORP and re-use it on your next TORP if needed.

    Still have a question? Get in touch!

  • Should I leave THE SUB® plugged in?

    When there is a TORP® in THE SUB®, it should stay plugged in in order to keep the TORP® perfectly chilled and ready for use. We recommend unplugging THE SUB® when it doesn’t have a TORP® installed. 

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  • Is it possible to regulate the temperature of THE SUB®?

    THE SUB® chills to 2–6°C and can't be set to any other temperature. 

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  • THE SUB® makes a noise while cooling the TORP® – is this a problem?

    This is perfectly normal. THE SUB® will adjust temperature to keep your beer perfectly
    chilled, so you may hear its cooling fan working! THE SUB® makes a noise level of 25DB.

    Still have a question? Get in touch!

  • THE SUB® makes a noise when I pour – is this a problem?

    This is perfectly normal. THE SUB® is fitted with a pump to keep the TORP® under pressure. During use, the pump will start up automatically, generating a sound that will stop after a few seconds. THE SUB® makes a noise level of 25DB.

    Still have a question? Get in touch!

  • My SUB® keeps pumping/making noise, but no beer is coming out.

    It can be that the TORP® was not inserted correctly and has not correctly activated the pressurizing mechanism. Please remove the TORP® and try inserting it again. The TORPS® containing Craft Beers (packed in black plastic) are a few millimetres smaller than our regular TORPS®, which is why we include a plastic clip with them. Please make sure that you have placed the clip on the TORP® – simply insert the tube into your TORP®, then slide the clip over the top of the neck of the TORP®. This will help the TORP® fully activate the pressurizing mechanism. You can also remove this clip once you have finished the TORP® and re-use it on your next TORP® if needed.

    Still have a question? Get in touch!