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THE TORP®

  • How much beer is in a TORP®?

    A TORP® holds two litres of beer. This corresponds to about four 50cl pints.

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  • Can I use TORPS® with other home draught appliances?

    No, TORPS® are designed specifically for THE SUB®.

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  • What are the dimensions of a TORP®?

    TORPS® are 11cm in diameter and 26.9cm high, and weigh 2.1kg

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  • Does a TORP® expire?

    We guarantee good beer quality of fully sealed TORPS® for 2 months after purchasing from our website. Once you’ve opened your TORP®, the beer is guaranteed to stay
    fresh for 15 days, if stored in a running SUB. You can find the best-by date on the side
    of your TORP®. We guarantee the quality of the beer through the end of the month
    noted. After this date, quality may decrease. In general, we recommend storing your
    TORP® in a cool and dry location, for instance the fridge. That will ensure the best beer taste and experience.

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  • How should I store TORPS®?

    Before use, keep TORPS® in a cool, dark place. If there's room in your fridge, keep a
    spare TORP® chilled and ready to use. Set the fridge at the lowest temperature and put the TORP® on the lowest shelf – this is the fridge's coldest area. DO NOT PLACE THE TORP® IN DIRECT SUNLIGHT, STORE THE TORP® BELOW 30 DEGREES, OR FREEZE THE TORP®.

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  • Can I put TORPS® in my freezer?

    No. The TORP® should not go below zero degrees as this may damage the packaging and cause beer leakage. You will no longer be able to use the TORP® once frozen.

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  • How long does it take to chill a TORP®?

    Once in THE SUB®, cooling down a TORP® takes 10 to 16 hours (depending on starting temperature of the TORP® as well as the ambient room temperature). When your beer is chilled to the right temperature, the light on the front of THE SUB® will turn green. To speed up the process, set your fridge at the lowest temperature and store the TORP® on the lowest shelf (this is the coldest area) for 6 to 10 hours, or until the cold indicator on the TORP® turns blue. 

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  • Why is my TORP® taking so long to cool inside THE SUB®?

    The temperature of the TORP® depends on the temperature in the fridge and the time the TORP® has been in the appliance. If the temperature of the room is above 30 °C
    and the TORP® has not been pre-chilled, it can happen that the light does not turn green. The temperature of the beer, in this case, is within 2 – 6 °C and still cooling. As long as the TORP® has been in THE SUB® for a couple of hours, it is not a problem that the light is still red. 

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  • Can I swap out a TORP® before it is empty?

    Once a TORP® has been opened, you need to keep it in THE SUB® and keep THE SUB® plugged in. This will keep the beer at the right pressure and freshness. You can take the TORP® out before it is empty, but once removed it should not be consumed. 

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  • Can I open a TORP® and serve the beer like a can or glass bottle?

    No, the TORP® is specifically designed to be used with THE SUB®. The beer inside the
    TORP® needs to be kept under controlled pressure, otherwise, the beer will not be the quality you would expect. Piercing the TORP® is not recommended as the sudden change in pressure could cause it to rupture.

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  • The TORP® fell, there is a leak.

    If you notice a leak, the TORP® is no longer usable. If you have a TORP® that was leaking
    when you received it, please contact our Customer Care team. You can send us an email via Service@beerwulf.com. Please always state your order number when getting in touch. This starts with PO and can be found in your order confirmation email. Alternatively, you can contact us directly by phone: +44 (0) 808 189 9853 (between 9 a.m. and 4.00 p.m.)

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  • What should I do if my TORP® leaks?

    The TORP®S are sturdy, but they could leak if they freeze or are punctured. If you have
    a TORP® that was leaking when you received it, please contact our Customer Care team. You can send us an email via Service@beerwulf.com Please always state your order number when getting in touch. This starts with PO and can be found in your order confirmation email. Alternatively, you can contact us directly by phone: +44 (0) 808 189 9853 (between 9 a.m. and 4.00 p.m.)


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  • The TORP® fell but it does not look damaged.

    You can, in principle, still use this TORP®. It is better, once the TORP®  has been
    straightened back up, to let it rest for about ten minutes before use.

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  • Can the TORP® be transported? 

    Yes, over reasonable distances and as long as the transport does not incur high variations in altitude and therefore too much pressure. Nevertheless, once at your destination, it is better to let it rest a few minutes before use. As the beer may have been shaken about, you must let the foam settle back down. Please note, the TORP® is not transportable by plane, because of the significant variation in altitude and therefore pressure. 

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  • How can I register my TORPS®?

    It is no longer possible to register TORPS®. We apologize that the information on the quick guide that accompanies THE SUB® is not yet updated. We’re looking into an updated way to reward our loyal customers and plan to have a new rewards program in place as soon as possible. In the meantime, we encourage you to sign up for our newsletter and social media channels to receive special offers and updates on new products. You can find it at the bottom of the page of our website.

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  • I want to create my own TORP® bundle.

    Unfortunately our current system limitations do now allow customers to choose their
    own TORP® bundle items. This is an option we would like to have in the future and are
    working on, but we cannot currently provide.

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  • What are the conditions of use for the TORP®?

    You can only use your TORP® with THE SUB®. To ensure the right quality of the product, keep the TORP® chilled in THE SUB® once opened. Do not expose the TORP® to direct sunlight & store them below 30°C. Do not freeze the TORP®.

    Excellent beer quality is guaranteed for at least 2 months after the purchase. Once the TORP has been opened, drink within 15 days. You can check the side of the TORP (or TORP sleeve) for the exact best-by date.

    We recommend disposing of the TORP® in an appropriate plastic waste stream. Actual realisation depends on local authorities.

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  • Is the TORP® recyclable? 

    The TORP® is made of PET plastic, and the recommendation is to dispose of the TORP® in an appropriate plastic waste stream. Actual realisation depends on local collection systems and policies in place. 

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