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My Account

My Account

  • What are the advantages of a Beerwulf account?

    Creating your own Beerwulf account offers you the ability to more effectively use our website. It allows you to do the following:

    • Save your Billing & Shipping information to order faster.
    • Create a list of favourites or a wish list of beers you're keen to try in the future.
    • Keep track of your orders and their current status.
    • Become a member of the Beerwulf community.

    We respect your privacy, and we are committed to keeping your Personal Data secure and managing it in accordance with our legal responsibilities under applicable data protection laws, for more information please see our Privacy Statement.

    Still have a question? Get in touch!

  • How can I create an account?

    You can create an account at any time by clicking the icon in the top right corner of our website. You can enter your email address and receive an account creation link to get started. 

    We respect your privacy, and we are committed to keeping your Personal Data secure and managing it in accordance with our legal responsibilities under applicable data protection laws, for more information please see our Privacy Statement.

    Still have a question? Get in touch!

  • How can I update my personal information?

    You can view, edit and delete your personal data in the account section.

    Still have a question? Get in touch!

  • Do I have to create an account to place an order?

    Creating an account is useful but it is also possible to order without an account. If you do not tick the box "Create an account for your next visit", you will order as a guest.

     

    Still have a question? Get in touch!

  • I lost my account login information (username & password).

    Your username is the email address you used to create your account. Use the same email address to reset your password. Reset your password by clicking on ‘forgot my password’ on the login page.

    Still have a question? Get in touch!

  • I seem to have forgotten my password, what do I do?

    If you forgot your password, you can use the Forgot Password page to reset your password & create a new one. You will receive an email with a password reset link. This link is valid for one hour. Do please note that it is possible to request a new password if you have not created a Beerwulf account yet. 

    Still have a question? Get in touch!

  • I requested a new password but I have not received an email yet, how is that possible?

    First, please check if the email accidentally ended up in your SPAM box. It is possible to request a new password even when you do not have an account yet. If your last order with Beerwulf was before August, you have not created an account yet. We have only included this functionality in said month. 

    Still have a question? Get in touch!

  • How can I delete my account?

    If you would like to delete your account, please send an email to our Customer Care team at Service@Beerwulf.com

    Still have a question? Get in touch!

  • How can I remove myself from your email list?

    You can edit your communication preferences under the ‘Newsletters’ section of
    Your Account, or contact our Customer Care team at Service@Beerwulf.com. 

    Still have a question? Get in touch!