How can we help you?
- I only received part of my order; what should I do?
- Why do you use Yodel as your delivery partner?
- When do I receive my track & trace code to keep an eye on the delivery?
- Why do I need to sign for the delivery?
- Can I schedule my order for a specific time during the day?
- What happens if I/the recipient will not be at home on the delivery date?
- Who can I contact if the price on my invoice does not match my order total?
- When trying to place an order, I receive a notification that payment is not possible.
- Can you guarantee that my payments will be secure?
- Where are my payment details stored?
- Can I save my payment details for next time?
- My discount code was not accepted, how can I solve this?
- I'm looking for Gluten-Free Beers, are those available?
- The beer I like is sold out, when will you have it back in stock?
- Do you have a Beerwulf subscription service?
- I’m looking for vegan beers, are those available?
- What do you mean by "Supermarket prices"?
- I am missing a product in the assortment. How do I let you know?
- How can I create an account?
- How can I delete my account?
- I lost my account login information (username & password).
- Do I have to create an account to place an order?
- How can I update my personal information?
- I requested a new password but I have not received an email yet, how is that possible?
- How does refer a friend work?
- How much discount will I give and receive?
- Can I use multiple discount codes on my order?
- Why do I need an account to refer friends?
- Where do I find my discount codes after friends decided to buy?
- How long will the discount code / referral link be valid?
- Who or what is Beerwulf?
- Can I work at Beerwulf?
- How do I subscribe or unsubscribe to the email newsletter?
- Do you have a complaint about our service or our products?
- How can I contact Beerwulf?
- Why do you keep verifying the age of visitors and buyers?